SISTEMAS DE INFORMACION

INGENIERIA EN COMPUTACION E INFORMATICA · Antofagasta Hacer clic en el título para ver detalles

Básicas

Osterwalder, Alexander , 2010. Business Model Generation. John Wiley & Son.
Harmon, Paul , 2014. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Elsevier.
Laudon, Kenneth C. , 0. Management Information Systems. Prentice Hal.
Debevoice, T. , 0. The microguide to Process Modeling in BPMN2.0. Sin editorial.

Complementarias

Marshall, P. , 0. A Process Model of Business Value Creation from IT investments. Sin editorial.
Marchant, Sin nombre, 0. Extracting the business value of IT: It is usage, not just deployment that counts. Sin editorial.
Carr, N. , 0. IT Doesn’t Matter. Sin editorial.
Hammer, M. , 0. La auditoría de procesos. Sin editorial.